The motto of our company is to provide a satisfactory service to all of our guests. In order to achieve this aim we need to know your opinion. A praise would be a motivation for us to continue our services. And any critic would naturally be a reason for us to improve our services according to the requirements and desires of our guests.
|Please tell ANYBODY what you like about us!
Please tell US what you dislike!
Thank you for looking after us!
I just want to let you know that the other day when our tour guide in Hoi An asked me to fill in the form, I didn't do it properly. I just ticked the boxes without making any comments. That was because the weather was too hot and I was in a rush. Now I want to tell you more how we feel about the trip.
First of all we are grateful that you have been looking after us so well. Your organisation of transports and tour guides is spot on. They were never late for pick ups and transfers. The people who work for you do their best to make us safe, comfortable and they assist us when we have difficulties. They are professional in their work. The foods you provide are fantastic. The hotels in Hue is beyond our expectation, in Ho Chiminh City is fantastic, in Hoi An is acceptable.
What we like best is people and the services they provide. In every hotel the services are very very good, better than many places in the world. You should be proud of this fact. We have found the people we have met so far helpful, friendly and honest. I hope we have the same or similar experiences in the South and in cambodia.
I can say more, but will leave it for the next feedback, after the trip is complete, I think. The only thing I want to add is I feel your people deserve more tips from us. But being old and retired we have to be careful with our budgets. I hope your people understand.
We are very happy with you, and we would definitely recommend your services to other people. One of us is already thinking about asking you to organise a trip for her family.
|Mr. Pomma Chantachak
Just to let you know I was extremely happy with the service that your Company provided and I would certainly recommend your Company to my friends. I did have a fabulous time in Vietnam and it was worry free thanks to your Company.
|Mr. Dellwyn McVean
we ara very enjoy for this trip, Good hotel, n nice tour n good guide, but i worry about your driver from Hanoi to Halong Bay, He can make a call with 2 handphone ha... Tour with Oriental Sails is A great n memorable for my family. Hope can try again this tour.
Thanks very much for yours service!
we have just returned from a 19 day tour of Vietnam organized by miss Vivian from tun travel.we had a great time and nothing was too much trouble for this company.the hotels were good ,some of them were old but they were clean and staff were very helpful. they organized visas pick up and bus travel and when we did not like the bus service they got us a Minny van for a small extra charge.i must admit we were not expecting a lot because the tour was so cheap and the 6 of us were very surprised at the good accommodation the amount of meals included and the tours. we would definitely use this company again and would recommend it to anybody. thank you tun travel..
|Mrs. victoria huber
I use Hotels-in-Vietnam since many years when I travel from Germany to VietNam. I can say, Hotels-in-Vietnam is one of the best providers for booking hotels in VietNam. I´m extremly satisfied with all your informations, advices and your complete service. Your staff are very friendly and always ready to help.
I say THANK YOU and I will use your service also in future.
Good luck and best regards,
|Mr. Dirk Luchsinger
I would like to thanks for your services are very good and smoothly, all is best, and I hava a little suggestion is the confirmed as soon as possible like immediately confirm, for customers who are in quick need, so customer may feel more surely.
Thank you very much.
|Mr. Thanh Nguyen
I'd be very happy to give you some feedback
I've used Hotels in Vietnam a number of times and have even recommended it to my friends. I'm a scholar who studies Vietnam (History of Vietnamese Traditional Medicine) and I'm quite familiar with Vietnam so I really don't go on "tours" so to speak. I usually know exactly where I want to stay and Hotels in Vietnam has always given me very very good service whether I was traveling by myself or reserving rooms for myself and a group of students.
Ms. Anna has been particularly helpful as I often need to request special group rates or I need something else that it special and I can communicate with her directly when with most tourist web sites you can't actually talk to anyone. I really like that aspect of Hotels in Vietnam and I hope that Tun Travel won't do anything to change that.
I've traveled all over the world in the course of my research and Hotels in Vietnam is my very favorite web based booking agency. In fact if Hotels in Vietnam went international I would probably use them for other trips in Southeast Asia.
Professor, Dept. of History
|Mr. Michele Thompson
| United States
In general your arrangements for our trip was excellent.
The train, bus and cars arranged all worked out well as planned.
The Hotels were all satisfactory. The Hotel in Hoi Anh and Mui Nee were particularly good.
The only improvement I would recommend was to notify the client of the wire transfer fees to your bank in Germany before making payment.
My family enjoyed our trip to Vietnam and your services contributed greatly to our ease of travel. I expect to be back to Vietnam both on business and vacation and will use your services again.
|Mr. Marc Wasserman
| United States
recommend Tun Travel
We used Tun Travel to book our accommodation at the Norfolk Hotel in HCMC and to arrange our private tour in Sapa. We had a wonderful experience. We could not fault your service and will recommend Tun Travel to other people.
|Mr. Ruth Clarke
Your service was excellent, as was our stay in your beautiful country
|Mr. John Handley